Friday, March 16, 2007
Understanding Split Van Line/Agent Liability When Storing Your Household Goods
When a local moving company/agent visits your home to provide you with a moving estimate, and you advise the agent's representative that you are want to place you goods into storage, you need to understand (because it is most likely that you will not be told) that you are really dealing with two (2) separate moving companies. The local moving company/agent (acting as a representative of their van line) will accept your shipment into origin storage for interstate transport within 90 days. The term for this is "storage-in-transit" (SIT). The rules for storage-in-transit are contained in the carrier's (the van line's) tariff. SIT is effective for 90 days (unless the 90 rule is extended via contract between the carrier and a company, or the carrier has filed an exception in their tariff to the 90 day rule). After the 90 days are up, and the shipment is still in storage, the shipment "converts" from SIT to what is called "permanent storage". What is the difference between SIT and permanent storage? Nothing physically; the goods remain in the same warehouse and nothing physically changes. What does change is who is liable for loss or damage to the goods.
WHO IS RESPONSIBLE FOR WHAT?
The van line is liable for loss or damage to shipments in SIT or during the course of interstate transport. The local moving company/agent (as a separate and distinct company) is liable for loss or damage to a permanent storage shipment or during transport of an intrastate (within the same State) shipment. This is what is heard; "Storage blames the movers and the movers blame storage, though it is the same company, office, etc.". Unfortunately, it is not the same company, which is certainly confusing to John and Jane Q. Customer. You see, interstate carriers (such as XYZ Van Line for arguments sake) only move shipments interstate (between different states), so they are only liable while the shipment is in their care and custody during the course of interstate transport (or while the shipment is being stored during SIT).
On the other hand, the van line's local moving company/agent is itself a separate and distinct moving company which is authorized by their State Department of Transportation or Public Utilities/Services Commission to perform intrastate moving services (although some states, such as Florida, are not regulated). When an SIT shipment converts to permanent storage the van line carrier's liability for loss or damage ends. The local moving company/agent becomes liable for loss of damage from that day on). If a shipment was initially placed into permanent storage, and then moved to another state, then the local moving company/agent is liable for any damage which was caused up until the time that the interstate van line carrier loads the shipment at the local moving company/agent's warehouse. Then, the interstate van line carrier is liable for damage caused between the warehouse and the shipments final (interstate) destination.
This is all well and fine, except that the customer can get stuck between the two. Who did the damage? The two entities point their fingers at each other while the customer gets left out in the cold.
The customer needs to understand that the local moving company/agent is really two companies. Sometimes they are a separate local entity (as when they performing intrastate [within same state] moves or while a shipment is in permanent storage at their warehouse). In these instances the local moving company is a separate and distinct moving company. Same truck - same uniform - same faces. Different company. At other times (such as during SIT) they act as an extension and a representative of the van line carrier that they are affiliated with.
So who did the damage?
Well...there should always be a paper trail.
ESTABLISHING LIABILITY FOR LOSS OR DAMAGE
If any of your household goods are lost or damaged while in permanent storage, storage-in-transit, or during transportation, it is the customer's responsibility to correctly document that such loss or damage occurred while the shipment was in the mover's care. This is accomplished with the "Household Goods Descriptive Inventory" (prepared by the driver at the origin residence, prior to loading the shipment). The inventory establishes what is being moved and each item's condition when the mover takes the shipment into it's possession. By signing the Inventory at origin, the customer acknowledges what was moved and the condition of each item when the mover took possession. Upon final delivery of your goods at destination, you will be asked to sign the Household Goods Descriptive Inventory again. Any loss or damage which occurred while your shipment was in the mover's care must be noted on the inventory at this time. If you fail to do so, your claim may be denied. You need to look your goods over thoroughly after they've been unloaded. If any are missing or damaged, you must note it on the mover's copy of the Household Goods Descriptive Inventory and retain a copy for your records.
THE PAPER TRAIL
When the mover takes your belongings permanent storage the inventory establishes the condition of your shipment at that time. When the shipment is ready for interstate transport a van line carrier arrives at the local moving company/agents warehouse. When the shipment is loaded onto the van line carrier's truck the van line carrier assumes liability for the shipment while the shipment is in their care. The shipments initial condition is established by the initial inventory that the local moving company/agent performed upon initial pickup. In some instances, the van line's driver might write a (second) completely new inventory, but in most instances the driver will accept the local moving company/agent's inventory and will determine if any damage is present that is not listed on the inventory. Any discrepancies of damage or shortages are made on the inventory or, more preferably, on an "Exception Sheet". These notations are called "Exceptions". That is; they are exceptions to the initial inventory. The driver completes an "Exception Sheet" that is signed by both the local moving company/agent and the driver.
The Exception Sheet establishes additional damage that was not on the initial inventory , proving that it was caused while the shipment was in the local moving company/agent's care and custody.
Once again, after final delivery it is the customer who must take his or her own exceptions which will note any missing or damaged items. The customer will not see or sign the Exception Sheet as this document is meant to help the local moving company/agent and the van line determine who is liable in an instance of split liability.
So, your question to the van line carrier should be simple...
Did you or did you not take any exceptions when you loaded my shipment from your agent's warehouse?
1. Items for which you DID take exceptions
Which items did you take exceptions on and what are the exceptions that were taken? I will compare that to the items I am claiming damaged. Items that you took exceptions on - and your exceptions match the damage that has occurred to my belongings - should be settled by the local moving company/agent.
2. Items for which you DID NOT take exceptions
For these items, you (the carrier) accepted loss or damage liability for these items which you moved and whose condition was established by the initial local moving company/agent's inventory. If you did not take exceptions then you are liable for replacement, repair, or cash settlement, subject to the valuation option chosen by the customer on the Bill of Lading.
BUT LIABLE FOR ONLY THE VALUATION WHICH YOU SELECTED
It is important to understand that the carrier (either the local moving company/agent or the interstate van line carrier) are liable only for the type of liability for loss or damage that the customer selected (on the Bill of Lading) at the time the shipment was initially loaded. If you selected $0.60 per pound per article, then that's all you get for your claim. If you selected depreciated liability, then that's all you are going to get. If you selected full replacement value liability you shouldn't have any complaints. You need to look at your copy of the Bill of Lading to determine the extent of the carrier's liability. What did you sign for? If you signed for "$1.25 per pound" (and if $1.25 per pound is a correct reflection of a liability option in the mover's tariff) then this valuation is all that you are entitled to.
http://www.avatar-moving.com/GH_ShowArticle.asp?HID=15&CatID=5
Wednesday, March 14, 2007
The Web Guide To Household Van Line Moving
The information held within this document is intended to provide you with a broad overview with the "van line system" of moving and storage and to introduce you to the different parties who will be involved in your interstate van line move along in addition to providing you with an overview of how the van line system functions. It is also intended to outline the responsibilities of each party and to begin to inform you of your rights and responsibilities when you move.
Please take the time to read this document thoroughly, as it contains information that will help you solve any problems that may arise quickly; and hopefully, to your satisfaction.
In addition; please keep in mind that communications between you, the van line carrier, the booking, and the origin and destination agents (see below) are vital to the success of your move. So if you have any questions, don't be shy...ask!
Below we have outlined the various parties who are assigned to your move and the responsibility of each...
The "Booking Agent"
You or your company has placed your move directly with the booking agent. The booking agent is responsible for setting up and managing your move. The quality of the booking agent's service - how well the agent sets up and manages the move - will be the single largest factor in determining whether or not you will have a high quality relocation.
The "Origin Agent"
The Origin Agent (who, for private "C.O.D." moves is often also the booking agent) is responsible for providing you with the following services at origin:
*Estimates the size and the cost of your move.
*Provides a crew to pack boxes (if you or your company has ordered this service).
*Provides a crew to be hired by the driver to remove your belongings from your home and load the moving van.
*Provides storage at origin, if this service has been requested and approved by you or your company.
*Advises the Booking Agent and/or your van line's customer service team of any problems which may arise at origin.
The "Hauling Agent"
The Hauling Agent (who, for private "C.O.D." moves can often also function as the booking agent and the origin agent) is responsible for providing the truck and the driver to load, transport, and deliver your shipment
The Van Operator (The Van Line Driver)
Your van operator is responsible for providing you with the following services:
*The van operator prepares the "Household Goods Descriptive Inventory" (see the below for important information regarding the Inventory).
*Hires and supervises an adequate number of helpers to load your shipment at origin and unload at destination. Inside pickup (removing the goods from inside the origin residence) is included.
*Transports your shipment from point of origin to it's final point of destination (unless your shipment is placed into storage at an origin or destination agent's warehouse).
*The driver will place everything you have moved inside your new home in a location which you specify.
*The van operator should reassemble any articles which he or she dismantled at origin. Please note that this does not include unusual articles such as swing sets, waterbeds, sheds, etc... which may require a 3rd party service reassemble.
The "Destination Agent"
The Destination Agent is responsible for providing the following services at destination:
* Provides a crew to be hired by the driver to unload the truck and place your belongings inside your new home.
*Provides a crew to unpack cartons (if you or your company has authorized unpacking service). Note that movers do not put the contents of unpacked cartons away into cabinets, drawers, or closets. The result of unpacking service is, therefore, quite often disorganized and cluttered. You may want to consider performing the unpacking of boxes yourself.
*Provides storage at destination if this service has been requested and approved by you or your company.
*Advises the van line and/or your booking agent of any problems that may arise at destination.
Establishing Liability For Loss or Damage
If any of your goods are lost or damaged while in transit or storage, it is imperative that you correctly document that such loss or damage occurred while the shipment was in the mover's care. This is accomplished with the "Household Goods Descriptive Inventory" (prepared by the driver at origin). The inventory establishes what is being moved and each item's condition when the mover takes possession. By signing the Inventory at origin you are acknowledging what was moved and its condition when the mover took possession. Upon delivery, you will be required to sign the inventory again. Any loss or damage to your shipment articles which occurred while your shipment was in the mover's care must be noted on the inventory at this time. If you fail to do so, your claim may be denied! Look your goods over thoroughly after they've been unloaded. If any are missing or damaged, note it on the mover's copy of the Household Goods Descriptive Inventory.
In addition to the standard household goods shipment inventory, your mover should present you with a “High Value Inventory” on which you must disclose and articles of extraordinary value. If for some reason you do not receive such a form, notify your move coordinator and ask what the procedure if for disclosing high value items. Items of extraordinary value are defined as those having a value greater than $100 per pound, typical household goods items that frequently have a value in excess of $100 per pound per article are: currency, coins, jewelry, precious metals, precious or semi-precious stones or gems, gold, silver or platinum articles including silverware and service sets, china sets, crystal or figurines, fur or fur garments, antiques, oriental rugs or tapestries, rare collectible items or objects of art, computer software programs, manuscripts or other rare documents of course. Other items may also fall into this category and must be identified as well. The High Value Inventory is designed to protect you and your mover, so please make sure that you list all of your high value possessions on such a form.
To File A Claim For Loss or Damage
To file a claim call the booking agent, destination agent or the van line and request a claim form be sent to you. You will be dealing directly with the van line and local repair/appraisal firms when settling your claim. However, if you are experiencing a problem with the settlement process, your booking agent may be able to help. Remember that you must substantiate that the loss took place while the shipment was in the mover's care (the Household Goods Descriptive Inventory is the key document here). In addition, you will be required to substantiate the value of lost or missing items with old receipts or appraisals. As of this writing, you have nine (9) months to file an interstate claim with the van line carrier. However, do not delay, file your claim as soon as is possible.
The "Packing, Unpacking & Statement of Additional Services" Document (The "Pack Slip")
This document details the quantity of cartons the mover provided and/or packed, applicable "Long Carries", "Stair Carries", "Elevator Carries", Additional Labor hours and other information affecting the cost of your move. Definitions of these services should be shown on the reverse side of this document. Remember that you are approving charges by signing this document. It is imperative that the quantities listed accurately reflect the work that is performed during your move.
General Tips
*Please don't make travel plans for packing, move out, move in or unpacking day. Plan on being occupied with the service being provided for the entire day.
*Keep your telephone functioning through the planned loading day. Likewise, try to have your new telephone installed and functioning for move in day at your new (destination) residence. You or the movers may need to communicate with the outside world.
*All personal items of high value such as jewelry, coins, prescriptions, etc... are best carried with you when traveling to your new residence.
*Remember; note missing or damaged items on the Household Goods Descriptive Inventory upon delivery. Failure to do so could result in denial of your claim!
*Remember that when filing a claim for missing or damaged items, you will be required to substantiate any loss with a proof of value and ownership. This can be accomplished in the form of cancelled checks, sales receipts, a homeowners policy or appraisals.
*Never throw out an item that has been damaged! The van line's appraiser or repair firm may want to inspect it and if you dispose of a damaged item your claim may be denied due to the article not being available for inspection.
*If you cannot be at your residence on the day of packing, loading, unloading or unpacking; you will need to name an agent or representative to act on your behalf and to supervise the movers, as the mover's may have questions which will require immediate answers.
*You or your company has been provided with an estimate for the cost of your move. Only the services detailed on this estimate are approved. Any additional service that is required should be approved by you or your company before it can be performed.
http://www.avatar-moving.com/GH_ShowArticle.asp?HID=14&CatID=5
The Uninsured Mover A Homeowners Recipe For Financial Disaster
"Accidents Happen." But what most homeowners don't realize is that if a worker is injured on their property, it is you -- the homeowner -- who can be held liable for all medical costs unless the employee is covered by workers compensation insurance. Hospital bills for serious accidents can be extraordinarily expensive and homeowner's insurance policies normally exclude such injuries.
Here is a true story (based on the 2002 California Court of Appeal decision in Fernandez v. Lawson, 119 Cal.Rptr.2d 767.) that illustrates the problem :
Joseph Truman hired Anthony's Tree Service (ATS) to trim his tall trees for $450. ATS's owner, Eliseo, gave Truman his business card describing ATS services such as topping, trimming, tree removal and cleaning trees.
The business card listed a license number so Truman concluded the company was experienced and capable of doing the tree trimming. The license number, however, was for an expired city business license and did not assure ATS was capable to doing the dangerous tree trimming work.
When Truman asked Eliseo for evidence of his workers' compensation insurance on his tree trimmer employees, Eliseo showed Truman an expired policy. Eliseo promised to bring the current policy the next day when the tree trimming was to begin.
But the next day, before tree trimming began, Eliseo told Truman he forgot to bring the current workers' compensation insurance policy. However, Truman allowed work to begin because he figured the license number on the ATS business card meant there was adequate insurance.
Unfortunately, ATS tree trimmer employee Miguel was severely injured when he fell from a tall tree. Upon learning his employer, ATS, had no workers' compensation insurance, Miguel sued homeowner Truman. When Truman contacted his homeowner's insurance company, he learned he was not insured for this type of injury because Miguel was not Truman's direct household employee.
If you were the judge, would you rule Truman is liable to tree trimmer Miguel for his injury damages? Well, the judge said YES he was.
Because ATS was uninsured and unlicensed, the judge explained, Truman became the employer of Miguel. Therefore, Truman was obligated to provide workers' compensation insurance benefits to Miguel.
This type of very dangerous work does not come within the household employee exception for coverage under the federal Occupational Safety and Health Act (OSHA) rules, the judge emphasized.
At the very least, the judge continued, homeowner Truman should have verified the ATS workers' compensation insurance policy. Therefore, homeowner Truman can be held liable to Miguel for his uninsured injuries, the judge ruled.
Workers compensation coverage adds considerable cost to job overhead. These expenses could be the cause of wide variations in prices between contractors who follow the standards versus those who choose to ignore them. Uninsured movers who do not carry insurance will most likely be cheaper to hire as they do not have insurance premiums to pay. Workers compensation premiums can increase wage costs from about 20% to as much as 100%, depending on the state.
There are a variety of reasons why full insurance may not be carried by a contractor, such as:
- Not a full-time mover
- New in the business
- Simply wants to cheat to underbid his legitimate competition
- Can't afford insurance premiums
- Doesn't stand behind their work
- It is up to the homeowner to determine if it is worth the risk to hire a moving company who does not carry insurance.
How To PackThe Complete Guide To Packing
This document was prepared to give you some valuable and helpful tips on packing your small articles so that they can be safely moved on a truck or moving van.
Small articles such as dishes, table lamps, pictures, and other fragile bric-a-brac must be thoughtfully and carefully packed in boxes if they are to arrive at your destination in as good condition as they were prior to being packed and moved.
Packing for moving is an art requiring a certain amount of expertise and know-how. Your mover has many years of experience at packing behind them and should have a well trained, and qualified staff to do any part of the packing you might prefer. If you need assistance with your packing please let your mover know, they will be happy to help.
Much of the secret of packing, however, is having the right materials with which to work, and the application of some good common sense. If you are going to do your own packing, the tips contained in this booklet should help remove some of the mystery.
Materials You Will Need
Wrapping Paper: You are going to need plenty of wrapping paper. Many people save and use their old newspapers. Keep in mind, however, that the ink on newsprint never thoroughly dries. Consequently, the goods you wrap in newspapers are most likely going to be soiled and will require cleaning after unpacking, and before you put them away. For items you prefer to keep clean it would be best to purchase some packing paper from your mover.
Cartons: You'll need many boxes in assorted sizes. All boxes should be in good condition, and must have covers on them in order that they can be closed up and sealed.
You can purchase cartons from your mover, if you wish. It must be pointed out, however, that all paper products are expensive these days, and specially designed movers cartons are no exception. With the huge investment movers have in cartons, they cannot afford to give them away.
You might start collecting cartons from your local grocery and liquor stores. All too often grocery store cartons have the tops removed, but if you have a talk with the store manager he would probably be willing to save you some cartons with the covers still intact. Liquor cartons are excellent packing cartons. They are sturdy, and contain dividers which make them ideal for packing glasses, goblets, vases, etc.
Sealing Tape: The best tape for this purpose is plastic tape. Your rolls of tape should be at least 1.5 to 2 inches wide.
Magic Marker: This is for marking your packed boxes with such information as the contents of the box, "FRAGILE" "THIS SIDE UP", etc.
Some Things To Consider
* Start collecting boxes early. An easy way to store cartons so that they won't require a great deal of storage is to open both ends of the cartons and flatten them out. You can open them up again and re-seal the bottoms with your plastic tape as you are ready to use them.
* Pack on a room-by-room basis. That is, don't pack articles from the living room in boxes with articles from the kitchen. This will save much confusion later when it's time to unpack.
* If possible, start packing early. Remember, if you were to pack only a couple of boxes a day, in thirty days you would have sixty boxes packed. You could start in areas where the goods are not in frequent use - such as the cellar, attic, garage, closet shelves, etc.
* It will probably be necessary to have your mover do some of your packing for you. At the very least, it may be necessary to purchase some of his specialized cartons that will be impossible for you to find elsewhere. This category would include such cartons as mattress cartons, wardrobe cartons, containers for large pictures and mirrors, and possibly some large cartons for tall table lamps.
* Hanging clothing, such as suits, dresses and coats, should be hung in movers wardrobe cartons. This will save you the trouble and expense of having your garments cleaned and pressed later. Hanging clothing cannot be left in garment bags. Garment bags were not designed to be used as movers wardrobes, and they will not withstand the stress. Clothing to be hung is usually taken out of the garment bags, hung in the wardrobes, and the garment bags folded and placed in the bottom of the wardrobe.
* Dresser drawers need to be empty. Movers usually do not move chests of drawers with the contents of drawers left intact. Too much weight in the drawer could cause damage to the drawer while your furniture is enroute.
* What size boxes should you use? The rule-of-thumb here is the small, heavy articles, such as books, records, canned goods, etc., would go in smaller boxes. Bulkier, but not-so-heavy articles, such as pots and pans, linens, small kitchen appliances, etc., would go in somewhat larger boxes. Very bulky, lightweight articles, such as blankets, pillows, toys, large lampshades, shoes, etc., would go in the largest boxes.
* Do not pack for moving on a van any flammables, combustibles, or explosives. The safety of the shipment is the primary concern. Movers are not supposed to transport aerosol spray cans, paint thinner, gasoline, or anything else of a flammable or explosive nature.
Packing In The Kitchen
Packing is much more convenient, and less tiring when you have a good work area. It is suggested that you clear the kitchen table and do your packing on the table. Keep in mind that when you are packing fragile articles you should plan to pack the heaviest objects toward the bottom of the carton; more delicate articles should be packed closer to the top of the carton. The first thing to do is to lay out flat on the table a sizable stack of packing paper. Select a sturdy, medium sized carton. Line the bottom of the carton with several layers of packing paper for additional cushioning.
Packing Flatware
* Place one plate in approximately the center of your packing paper.
* Grasp about two sheets of paper at one corner. Pull over plate so as to completely cover plate. Stack second plate on first plate.
* Grasp second corner of your paper. Pull over and cover stacked plates.
* Stack third plate. Take remaining two corners (one at a time) and fold each over your stack of plates.
* Turn your wrapped stack of plates upside down onto your packing paper.
* Re-wrap entire bundle. Follow same wrapping procedure as before, Start with one corner of packing paper, and pull two sheets over the bundle; cover bundle with next corner, then the third corner, and finally, the fourth.
* Seal the bundle with plastic tape.
* Place the bundle of flatware in carton so the plates are standing on edge.
* For all flatware, saucers, bread and butter dishes, etc., follow the same procedure.
Note: Small dishes (saucers, bread and butter dishes) can be stacked in greater quantity in a bundle. Also you can omit steps 5 and 6 and seal your bundle without rewrapping.
Packing Cups & Glasses
Cups and glasses may be "nested" (one placed inside another) and three or four wrapped in a bundle. Tear or cut-up some small sheets of paper. Use at least a couple of small sheets between each glass or cup as protective lining.
o Take first glass and line with a couple of sheets of your cut-up paper.
o Place second glass (or cup) inside the first one. Line with two more sheets of paper. Insert another glass (or cup).
o Using your best judgment, nest three or four glasses (or cups) and lay these on your stack of wrapping paper in a diagonal manner, off center closer to your body.
o Grasp corner closest to you of two sheets of wrapping paper. Wrap around your glasses (or cups).
o Grasp next corner of wrapping paper and wrap around your glasses.
o Repeat procedure with remaining corners of wrapping paper. Then roll into a bundle (much the same as a butcher might wrap a package of hamburger).
o If you have collected some liquor cartons with dividers, pack glasses, cups and stemware in these boxes. If your bundle does not fill to the top of the compartment, stuff additional wadded-up packing paper in the compartment to fill it up.
If you don't have liquor cartons then pack your glasses, cups and stemware in boxes with your other dishes fitting them in where ever you find some spaces. Be sure these articles are toward the top of your carton.
Goblets And Stemware
Pack goblets and stemware singly. Do not attempt to nest them as you did with glasses. Follow the same wrapping procedure as you did with glasses and cups.
Packing Small Kitchen Appliances
It's best to pack your small kitchen appliances (blender, toaster, can opener, coffee maker, etc.) together in one or two boxes (or more, as necessary) rather than in other boxes with other goods. Later, when unpacking, you will find this much more convenient.
Wrap each appliance individually with two or three sheets of your packing paper. Place each one in the box you have selected for appliances. When all appliances have been packed in a box, or boxes, if there are small spaces that are empty, wad-up some packing paper and fill in the spaces. However, if you should have a great amount of space left over then you should pack some other things in the box in order to fill it up and not waste the space. For example, you might get a few pots and pans in the carton, too.
Packing Pots And Pans
Approximately three pots or pans can be nested, one inside the other. Tear or cut up some pieces of your packing paper (large enough so that they will line the entire interior of the largest pan). Place two or three sheets of your lining paper in the larger pan. Place the next small pan inside the first pan. Again line this pan with two or three protective pieces of lining paper and insert a smaller pan.
Place these pans upside down in the middle of your stack of packing paper. Use at least three sheets of packing paper to wrap the pans. Start by grasping one corner of approximately three sheets of your packing paper, and pulling over, and covering the pans. Then pull the next corner of paper over the pans; then the third corner, and finally the fourth corner. Seal with your plastic tape so that the bundle will not come apart.
Pack in a medium sized carton.
This same procedure can be followed in packing large bowls, too.
More Kitchen Packing Tips
Boxed Foods (cereals, etc.): Seal with your plastic tape those boxes which have been opened. No need to wrap such items in packing paper. Note: If your shipment is going into storage then you should dispose of boxed foods. These items can attract rodents and insects.
Spices: Okay to pack and ship. Make sure all cans are closed and won't leak. If in doubt, seal them with tape.
Cannister sets: Contents may be left in cannister sets. Again, it's a good idea to seal them with tape. Each cannister should be individually wrapped with packing paper.
Packing Tall Table Lamps
Your major problem in packing a tall lamp may be acquiring a carton large enough to accommodate the lamp. If you can't find such a carton you can purchase dishpack cartons from your mover in which to pack tall lamps. Dishpack cartons are tall, extra sturdy cartons originally intended for packing fragile articles, such as dishes.
o Remove lamp shade and bulb, Wrap cord around base of lamp.
o Line the bottom of your carton with a considerable amount of wadded-up packing paper. This will insure extra cushioning and protection for the lamp.
o Spread out several sheets of packing paper so that your packing paper is extended longer and wider than the lamp. Place lamp in the center of your packing paper.
o Roll packing paper around your lamp.Tuck in the end ot the paper at base of lamp. Use sealing tape, it necessary, to prevent end from coming apart.
o Seal the seams where packing paper overlaps around your bundle with your tape.
o Fold up other end (at the top of lamp) of packing paper and seal with tape, Place bundle in previously lined carton.
If you have several tall table lamps, place them each in the carton so that the base of one lamp is next to the top of the next lamp. Alternate them. This will make them fit better in the carton.
When all lamps are packed in the carton, fill out the carton with plenty of wadded-up packing paper. Be generous. Mark "FRAGILE" and "LAMPS" in large, clear letters on all sides of the carton.
Lamp Shades
Lamp shades, where possible, should be nested so that you can get two or three in a box. Use CLEAN packing paper (do not use newspaper) as protective linings between each shade.
Do not pack anything with lamp shades.
Be sure and mark on all sides of the carton in large, bold letters "FRAGILE", "LAMP SHADES" with your magic marker.
Packing Pictures
Small pictures can be wrapped and stood up in normal packing boxes with other goods.
Extremely large pictures, such as the type commonly found hanging over a sofa or mantle (usually measuring 24" x 36") should be packed by your mover in one of his specially designed picture or mirror cartons.
Many pictures, however, that are just a little too large to fit in regular cartons (16" x 20" or 18" x 24") can be packed in a self-devised picture carton.
o Select a carton that is larger than your picture when open at both ends.
o Lay your picture, face down, on several sheets of packing paper which have been spread out so as to be almost twice as wide as your picture.
o Open the bottom of the carton, and then flatten the carton. Seal one of the open sides with your tape.
o Wrap the picture in much the same manner as you might a gift box. Bring one side of the packing paper around the picture so that it will cover most of the back of the picture. Then bring the second side of the packing paper around to cover the back of the picture. Seal with tape. Fold up both ends of the packing paper and bring over the back of the picture. Seal with tape. Turn picture over and seal the areas where the packing paper overlaps.
o Slide picture into unsealed side of your carton and seal this end with your tape.
Miscellaneous Packing Tips
Hat and Shoe Boxes: Small boxes of this type should be consolidated and packed into large boxes. Fill in small spaces with wadded packing paper.
Toys: Do not have to be wrapped in packing paper. Place them in large cartons and seal them up.
Loose Shoes: Same as toys.
Books and Records: Stand on end. Use small cartons.
Aerosol Containers: Do not pack aerosol or flammable containers.
http://www.avatar-moving.com/GH_ShowArticle.asp?HID=19&CatID=7
How To Manage Relocation Stress
First are transactional needs, like finding the home that is just right for you, finding a seller who is realistic, negotiating the prize fighting out the paperwork, handling the escrow, and arranging for the move.
Second are the emotional needs that are involved when moving, and this is where the biggest stress comes in. Your real estate agent, mortgage broker, and your moving company will handle the transactional needs for you, but if your emotional needs are unfulfilled, you'll be frustrated and may not act in your own best interests.
We have identified six ways to help you manage the stress that relocation can bring:
Begin with an end in mind
Have an ultimate scenario of where you're trying to accomplish. What will life be like when you get there? How will it be better than where you are now? Dwell on that picture and write it out, fill up at least a page about how it feels in the new place. This is imperative. Having the goal in front of you at all times energizes you to achieve it, in spite of setbacks and frustrations. Emotions will run high and you need an anchor. Try to focus on that future goal when anxiety threatens to get the better of you.
Be flexible
Overestimate your monetary calculations by a thousand dollars. In this market, anything can happen between contract acceptance and closing. It could be the inspections reveal areas of concern that the seller is unwilling to fix or the repair costs are higher than the amount limited in the contract. Or the interest rate changes which affects the necessary down payment and closing costs you will need to come up with. Your real estate team should strive to tie up loose ends as quickly as possible, but remember there is no perfect world. Most buyers feel a bit overwhelmed when taking on a new mortgage and the responsibilities of a new home and many buyers get angry when it seems like the cost just keeps going up. Anger is caused when reality doesn't match up with the expectations you had in your mind. So if you anticipate this happening in advance, you won't get angry. In fact, it'll probably go better than you expected.
Trust in the process
When there's just so much to do, it's easy to panic. You wonder if it will ever work out. You think you're taking a big chance, but the truth is you're giving yourself a big chance. Even though you can't see every step of the way, as you move towards your goals, the way opens up. Most likely you haven't moved in a long time and it's a major upheaval in your life.
Get knowledge
One thing you'll probably feel during this transition time is being out of control. It feels like everyone else has taken over your life. The seller, your lender, the appraiser, the inspectors, the movers, they all have the power to say yes or no to your plans. Try your best to let you know ahead of time what your expenses will be and research what the unknowns might be. Try to tie down the loose ends as soon as possible. Most of all, try to educate yourself as best you so you won't feel as if you don't know what to expect or feel that things are out of control.
Know your options
When things don't go as smoothly as you had hoped, don't let emotions take over. Always ask yourself "What are my options?", because there are always alternative options. Let's pretend the lender takes longer than agreed upon to get your loan. He keeps asking you for more and more documentation until if feels like he also needs to know how many gold fillings you have in your mouth! You'll feel upset because you wanted to feel certain about the move and now you still have to live with the uncertainty. You want to say "Forget it, I'm fed up with this!" But what are your options? Find a new lender and start the process over again? That may take weeks, plus you will have to provide all the paperwork over again. If the lender is trying his best, it may be better to give him a few more days. Each case is unique, but when setbacks occur you'll find that asking yourself this question helps to defuse the situation and restore clearheaded thinking.
Seek entertainment
When there's nothing you can do about the situation, take your mind off of it altogether. Maybe you expected loan approval on Friday, but now it won't come until Monday. You hate being in limbo and feeling powerless. So do something else entirely, maybe something where you aren't powerless. Take a hike, play tennis, get out of town for the day. Watch a movie, pray, or pour yourself into your work. Whatever diversion works best for you, now would be a good time to engage in it. Just forget the situation and refuse to listen to those irritating thoughts when they come into your head. Think about something else instead and just take it one day at a time
Please remember that taking care of yourself during the relocation process, making sure you understand what's going on, and increasing your sense of control can reduce your stress and help keep the process sane.
http://www.avatar-moving.com/GH_ShowArticle.asp?HID=13&CatID=7
How To Find A Mover You Can Trust
Avoid booking your move with a internet based moving broker, most of whom hand your move over to a different company, a company you have not checked and done research on. Make sure that the company you book your move with will be the same company who performs your actual physical move.
If you are moving within a state, make sure the mover you are considering is licensed by that state's Department of Transportation, Public Utilities Commission, or Bureau of Consumer Affairs. A call to your local state association can help determine if a mover is licensed. A list of state associations is available at http://www.imawa.com/resources/moverassn.shtml. If you are moving to a different state, check to make sure the mover is licensed by the Federal Department of Transportation, located at http://www.fmcsa.dot.gov/factsfigs/moving.htm. Don't take the company's word for it, call the regulatory agency or state association and check for yourself.
Check with the Better Business Bureau regarding constant numerous complaints at http://www.bbb.org/bbblookup. Note that a responsible mover may have a few complaints lodged against them -- the more moves they handle the more likely it is that they will have at least a few complaints -- but their record with the Better Business Bureau should show that they have a satisfactory rating and that they respond to and resolve complaints.
Ask your potential mover if they carry Workers' Compensation Insurance. If you have doubts ask to see "proof of insurance" in the form of an "Insurance Certificate" issued by their insurance carrier. Remember; without Workers Compensation Insurance you will be potentially liable for anyone hurt on your premises. Workers' Compensation Insurance adds to the cost of doing business but it protects you if someone is injured during your move. Be suspicious of the very low bidder for they may be cutting costs by cheating on essential Workers' Compensation Insurance protection.
Make sure the mover's place of business actually exists. Beware of companies who provide no business address on their Website, business documents, or a company that is hesitant to provide you with their physical business address. It is important that you know where to track the company down if you have a problem.
Don't listen to sales people who tell stories. A high-quality firm with a good reputation doesn't need to knock the competition, or criticize other firms to make themselves look better.
It's a good idea to get a recommendation. A satisfied customer is the best sales pitch.
Ask if the company is a member of the state moving and storage association in the state in which they are based. Check http://www.imawa.com/resources/moverassn.shtml for a list of associations. Ask if they are a member of the American Moving & Storage Association, located at http://www.promover.org. A reputable company should be a member of one or the other.
If you are moving to a different state, read the Federally mandated publication, "Your Rights and Responsibilities When You Move", at http://www.fmcsa.dot.gov/factsfigs/rights.htm.
If you are moving to a different state, insist that you receive the following federally mandated documents from your mover. If the mover is hesitant to provide you with any of these items you should reconsider using that company (note that many state agencies also mandate documents of this type):
An "Order For Service" signed by your mover. The Order for service protects you by spelling out the agreement between you and your mover regarding the dates the shipment will be loaded and delivered, the estimated cost, and (if you are moving to a different state) the fact that the mover can only collect 110% of the estimate at the time of delivery.
A written estimate itemizing all of the component charges that makes up the estimate for your moving cost. Prior to the move date, insist on an in-home visual inspection of the goods you are moving. Accurate estimates can seldom be provided over the telephone. Never believe that a phone estimate given by a mover, will be the actual cost of your move.
A "Table of Measurements" (also known as a "Cube Sheet") listing all of the items that you will be moving (pieces of furniture, number of boxes, etc.). The mover creates the Table of Measurements in order to calculate the size and weight of your move.
Retaining the services of a high quality, licensed mover requires a little work on the part of the consumer, but the reward is great; a high quality move with minimal stress. We urge you to spend a little extra time to assure that you locate one of the many quality minded licensed moving & storage professionals operating in our industry.
http://www.avatar-moving.com/GH_ShowArticle.asp?HID=12&CatID=7
Checklists For House Hunting
However, when you are relocating to a new city, a much more business-like approach is appropriate. You may have to complete your research and come to a decision in the space of one or two weekends. The secret to a successful house-hunting trip is to be as informed and organized as possible before you go.
1.Make a list of the critical requirements for your new neighborhood. These include:
* commuting time to your employer.
* school requirements
* community demographics (age, education, lifestyle)
* population density (urban, suburban, or rural)
* community institutions that are important to you (being close to entertainment, places of worship, or other amenities)
2.Obtain a map of your new city, and try to become as familiar with it as you can.
3.Get an idea of which neighborhoods are likely to meet your requirements -- use our School Reports information. Try to talk with other employees who already live in your new city to gain their perspective.
4.Determine a price range to look for a home in your new city. By using our City Reports, you can see how much of an increase or decrease to expect in home prices compared to where you live now. It is important to arrive on your house-hunting trip with a realistic expectation of what you will need to spend in order to afford a home in a neighborhood that meets your requirements.
5.Interview Realtors® by phone before you make your trip. Decide on a realtor and work with that realtor to plan your trip.
6.Make sure that the realtor understands your neighborhood requirements and your price range, and that the realtor believes that your price range is realistic.
7.Tell your realtor that you only want to look at houses that are priced to sell. Some home sellers over-price their listings. You do not want to waste time or confuse yourself by looking at houses with unrealistic asking prices.
8.When you go on your house-hunting trip, take along your map, your research notes concerning communities (schools, amenities, etc.) and a house-hunting checklist. This checklist is a list of key features of houses, so that you can take organized notes on every house that you visit. You can use the map to mark locations of houses.
With good planning and the right realtor, you can accomplish a lot on your house-hunting trip!
http://www.homefair.com/Articles/Research_And_Learn/Makingthemostofahousehuntingtrip.asp